Dear Guests,
The Main Reception at 195 Sumatra Road welcomes guests daily from 9 am to 4 pm.
To ensure a seamless arrival, please contact us by email or phone to confirm your expected check-in time.
Our team is always available during reception hours to assist with enquiries or provide support.
For guests arriving outside these hours, we offer flexible online check-in and contactless check-out options.
Secure key safes are located just outside the main reception, allowing you to access your keys at any time.
Clear, step-by-step instructions are sent via WhatsApp on the day of arrival, ensuring a smooth and stress-free check-in experience.
Guests must be over 18 to check in independently. Those under 18 must be accompanied by a parent or guardian, in line with our safety and accommodation policies.
For additional details, please visit the FAQ section on our website
Our guest house offers a rare blend of tranquillity and convenience.
Nestled in a peaceful residential pocket of West Hampstead, it provides a calm retreat while being just moments from central London’s energy.
The neighbourhood is known for its charming village feel, with independent shops, cafés, pubs, and restaurants all within easy walking distance.
Exceptional Transport Links
With excellent connections across London and beyond, guests enjoy effortless access to:
Wembley Stadium & Conference Centre
Central London
Major transport hubs
Whether you’re visiting for business, leisure, or an event, our location makes every journey simple.
Rooms for Every Traveller
We offer a variety of comfortable rooms to suit different needs and budgets. Studios have private mini kitchenettes whereas bedrooms, include options with private bathrooms or shared facilities. This flexibility allows guests to choose the style of stay that suits them best.
Check in: 14:30 (2:30pm) - 23:30 (11:30pm) (arrivals may be allowed outside this window if your travel plans can't be adjusted however this is subject to availability)
Check out: Before 11:00 (11:00am)
