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Our websites are always up to date with the availability that each property has loaded onto the system. You could try our advanced search service if you are willing to change properties during your stay. If you are attempting to book far in advance, it may be worth returning to the website at a later date as most rooms are made available between two and three months in advance.
Please note that some destinations have age restrictions relating to children.
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We are unable to take bookings over the phone and cannot make any reservations without full payment of the amount due.
It is not possible to make any reservations without full payment of the amount due at the time of booking. We are also unable to take bookings over the phone.
The booking confirmation email that you should have received having finalised your booking qualifies as a receipt. We are unable to issue any other forms of receipts or invoices.
Cancellations and amendments must be made in advance of the arrival date (beyond that date, no refund will be payable).
Promotion codes are only issued in very exceptional circumstances, by individual venues, and not in response to requests.
If sufficient availability exists for you to make your booking, please book through the website as normal, and you can mention specific requirements (such as catering or meeting rooms) in the Additional Information box on the booking form. If you are a group of more than 20 people and there is insufficient availability on the website, or you have a query regarding extra requirements such as catering or a meeting room, please send a group enquiry. Please note that your enquiry will automatically be sent to any properties in your location of interest which are large enough to accommodate your group. They will respond to you direct, and you can then revert back to those whose quotes are of interest.
Strictly no extra guests are allowed in rooms. Extra mattresses, blow up beds, and two guests sharing a single bed is not permitted under any circumstances.
The easiest way to find this out is to enter the correct age bracket of all guests during the booking process. This ensures that only those properties allowing children will show. There are no discounted rates in place for children.
All children over 2 years of age must have their own bed. If you have a child aged 2 years or under, they are normally able to sleep in a travel cot which must be provided by you. In this case, firstly you should find a Vendor suitable for young children by entering your child in the correct age category on the search form. Once you have browsed the rooms and facilities and have decided which Vendor is most suitable, please then make your search again leaving out the baby from the Under 10 category on the search form, book your chosen room(s) and write in the Additional Information section that you are bringing a baby and will provide a travel cot. If there is a problem with having a travel cot the Vendor will contact you.
"Single" means a single bed in a room for not more than one person.
"Twin" means two single beds in a room. Not more than two people per room.
A “standard” room typically has a shared bathroom. An indication of the number of rooms per bathroom should be explained in the room description.
“Ensuite” means that this room has its own private WC facilities including a toilet and shower/bath.
“B&B” means “bed and breakfast” – i.e. that breakfast is provided with this room type.
“Room only” means that no breakfast is available for this room type, and that kitchen facilities may be limited.
“Self-catering”, means that no breakfast is available for this room type, and that kitchen facilities are provided for you to prepare your own meals.
Linen and towels are provided unless otherwise stated.
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