Dear Guests,
The Main Reception at 195 Sumatra Road is open daily from 9 am to 4 pm. Please contact us via email or phone to confirm your exact arrival time. We are also available to answer any questions or provide assistance.
If you arrive outside reception hours, online check-in and contactless check-out options are available for your convenience. Key safes are located outside the main reception, allowing you to retrieve your keys after hours and check in at any time. Full instructions are sent on the day of arrival via WhatsApp to ensure a smooth check-in process.
Guests must be over 18 to check in independently. Children under 18 are not permitted to stay alone unless accompanied by a parent or guardian, ensuring safety and compliance with our policies.
For further information, please visit our FAQ section on our website
Our guest house offers a peaceful, welcoming atmosphere in a prime central London location. Situated in a quiet, residential area of West Hampstead, we enjoy excellent transport links into and out of the city. The neighbourhood boasts a charming London vibe with local shops, cafes, pubs, and restaurants just a short walk away.
We offer a variety of rooms, some with private bathrooms and others with shared facilities, catering to different budgets and preferences. Our location provides easy access to Wembley Stadium, the conference centre, and the City, making your stay both comfortable and convenient.
Check in: 14:30 (2:30pm) - 23:30 (11:30pm) (arrivals may be allowed outside this window if your travel plans can't be adjusted however this is subject to availability)
Check out: Before 11:00 (11:00am)
